Digital Identity
Q
What is a Digital Identity and why does it matter?
A
A Digital Identity is the unique online persona of your business. Linkwave helps you establish this to improve customer privacy, secure data sharing, and accelerate online transactions while preventing identity fraud.
Q
How does a Digital Identity help in product promotion?
A
Through our Linkwave E-Shop, your digital identity serves as a virtual showroom. You can list products with high-quality visuals, making it easy for visitors to browse and buy.
Q
Is it possible to update my Digital Identity every day?
A
Frequent changes are discouraged. Consistency is key to brand recognition; changing your online identity daily can confuse your customers and hurt your credibility.
Bulk SMS Solutions
Q
How does Linkwave Bulk SMS benefit my business?
A
Linkwave enables you to send high-volume messages instantly. Our platform allows you to filter customer data and trigger personalized SMS based on specific user actions.
Q
Can I personalize messages and schedule them?
A
Yes. You can include recipient names and custom details via tags. Additionally, Linkwave allows you to schedule campaigns for any future date or time.
Q
Can we integrate Linkwave SMS with our existing billing software?
A
Absolutely. We provide robust APIs that allow your billing or CRM software to communicate directly with Linkwave for automated transactional alerts.
Bulk Email Marketing
Q
How can I prevent my emails from landing in the Spam folder?
A
To ensure deliverability, Linkwave recommends authenticating your domain, using non-spammy subject lines, providing an easy opt-out link, and keeping your email list clean.
Q
What metrics should I track for email success?
A
Focus on Open Rates, Click-Through Rates (CTR), and Conversion aspects. Linkwave provides detailed analytics to help you measure these key performance indicators.
Voice Ads (OBD)
Q
What are the TRAI guidelines for Voice Ads in India?
A
In compliance with TRAI, marketing calls are only permitted between 9 AM and 9 PM. Linkwave ensures your outbound campaigns follow these regulatory timings strictly.
Q
Will I be charged for calls that the customer does not answer?
A
No. Linkwave only charges for successfully connected calls on a pulse-based duration model.
Digital Ads & Leads
Q
How does Linkwave help in lead generation?
A
While Linkwave is a software tool, it integrates with Facebook, Instagram, and Google Ads to automatically capture leads and funnel them into your CRM dashboard.
Q
Is it possible to capture leads automatically from social media?
A
Yes. When a user interacts with your ad or fills a form on platforms like FB or Instagram, Linkwave syncs that data instantly, allowing for immediate automated follow-ups.